Privacy Policy—ek 19 par aapka shakhsi maloomat mehfooz hai
Jab aap ek 19 par account kholte ho, to hum aapka naam, address, phone number aur payment details ko encrypt karke rakhte hain. Hamara privacy policy explain karta...
Hamara privacy posture—Pakistan mein aapka account kaisa surakshit hai
ek 19 Pakistan mein operate karta hai aur jahan local qanoon ijazat deta hai, wahan aapka data follow karta hai. Jab aap registration complete karte ho, to hum aapse sirf woh information maangte hain jo account verification, payment processing aur responsible account management ke liye zaroori hai. Aapka name, CNIC, mobile number aur banking details server-side encryption ke saath store hote hain.
Withdrawals verify karne ke liye, hum aapka proof-of-identity aur proof-of-payment accept karte hain. Supported ilaqon mein, hum comply karte hain local anti-money-laundering guidelines se. Aapka password kabhi bhi hum store nahi karte plain text mein—sirf hashed version rakhte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Aapke privacy sawaalon ke jawaab—hamse contact karo
Privacy Email
[email protected] par likho aur hum 24 ghante mein jawaab denge. Aapka data request, deletion request, ya koi bhi privacy concern—sab kuch handle karte hain.
In-App Help
Aapka ek 19 account mein Help section mein Privacy FAQ likhi hai. Wahan se sabse zyada puche jaane waale questions ke direct jawaab mil jaate hain.
Support Chat
Lobby mein live chat button dabao—hamara team aapke privacy mutaliq kisi bhi prashna ka uttar de sakta hai, aur woh aapka account history dekh sakte hain.
Kyun ek 19 aapke data ke liye qabil-e-etbaar hai
Server Security
Hamara sab kuch SSL/TLS encryption mein chalta hai. Jab aap JazzCash ya Easypaisa link karte ho, to woh connection encrypted tunnel mein hota hai—koi third party nahi dekh sakta.
Verification Process
Account verification mein hum CNIC scan, proof of residence, aur payment method ki tasdeeq leta hain. Isse fraud rokne mein madad milti hai aur aapka account secure rehta hai.
No Third-Party Sharing
Hum aapka personal data third-party advertisers ya marketing networks ko nahi bechte. Sirf legal obligation mein—jaise tax compliance—hum share karte hain.
Withdrawal Verification
Jab aap withdraw karte ho, to hum double-check karte hain ke aapka account, aapka CNIC, aur aapka bank account match kar rahe hain. Anti-fraud layer hai.
Local Payment Standards
JazzCash, Easypaisa, SadaPay aur Raast—sab Pakistan mein regulated hain. Hum unhe directly link karte hain secure gateway se, middleware nahi lagta.
Data Retention Limits
Aapka account delete hone ke baad, hum aapka personal data 90 din rakhtey hain legal/tax reasons se, phir permanent delete kar dete hain.
ek 19 aur doosre platforms—privacy approach mein farq
Ek 19 ke privacy-first features jo aapka account surakshit rakhte hain
Two-Factor Authentication
Login mein OTP aata hai—sirf aap hi apna account access kar sakte ho. PIN kabhi bhi share nahi karna, hum kabhi nahi maangte.
Real-Time Activity Log
Aapka account settings mein poora login history dikhta hai—device, location, time. Suspicious activity dikhay to hum ko alert kar do.
Encrypted Messaging
In-app messages aur support chat encryption mein chalti hain. Koi external service nahi dekh sakta aapka conversation.
Session Timeout
Inactivity ke baad auto-logout ho jata hai. Public computer par account access karne ke baad, manually logout karo.
Payment Method Privacy
JazzCash, Easypaisa, SadaPay, Raast—account details server mein hashed stored hain. Full number kabhi display nahi hota.
GDPR-Style Rights
Aap apna data request kar sakte ho, edit kar sakte ho, ya delete kar sakte ho. Data portability bhi available hai.